You may return most new, unopened items within 30 days of delivery for a full refund. Return shipping costs are covered by customers, only if the return is a result of our error (you received an incorrect or defective item, etc.) we will give instructions on how to handle your return. If the returned product was bought through a special promotion the refund will not include the original shipping costs, only the product value.
Refunds could take around four weeks to get processed, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We are offering several options of free shipping depending on the offers at the moment. Global flat rate shipping also available.